So just how exactly does booking work on Kabuk?
Some people are a little hesitant – at least at first – to enable appointment booking via Kabuk. Often, this hesitation is rooted in a misunderstanding of how our system really works. Don’t worry – we’re here to help clear up the common misconceptions and tell you how exactly everything works!
Misconception #1: I don’t want prospective clients to be able to book appointments without knowing more about their issue.”
The real facts: Appointments on Kabuk are never just booked. Prospective clients request an appointment time on Kabuk. Their request is sent to you via e-mail, alongside contact details, and any notes that they have chosen to provide about their legal need. No client-lawyer relationship is created through an appointment request on Kabuk. From here, you can contact the prospect if needed to get additional information and accept or reject the appointment request with the click of a button. If the time scheduled no longer works for you it’s a simple matter to automatically reschedule through the Kabuk platform. We streamline this process to make things easier for both you and prospective clients!
Misconception #2: I don’t want clients to see other client appointments.
The real facts: Clients never see other appointment details. The only thing they can see are slots where you are available to see clients.
Misconception #3: Kabuk will interfere with clients who prefer to book via the phone.
The real facts: There are certainly clients who prefer to call and book their appointments. They will likely continue to do so. Kabuk is a supplement to, not a replacement for, your existing intake process. Best of all, we are also set up for lawyers who want to track phone bookings through Kabuk as well.
Misconception #4: I don’t want clients to be able to book appointments whenever they like. I only want to see clients at certain times.
The real facts: You don’t have to put your entire schedule up on Kabuk. Some of our lawyers put portions of their day/week on the site. Others put their entire schedule. You can use Kabuk as much, or as little as you like. HINT: Making less busy times available on the site is a great way to fill up slower times and optimize your schedule.
Interested in finding out more about how you can use Kabuk to grow your practice? Learn more here.
Kabuk connects consumers with the legal providers they need, when they need them, and enables them to request desired appointments online. Our platform is designed to streamline the legal discovery process, putting needed information right at the fingertips of consumers, and helping them to make more informed decisions. For legal providers, we help increase your online presence and improve your customer acquisition efforts. Check us out at kabuklaw.com and follow us at @KabukLaw.